Terms of Service

LAKE POINT CLINIC

Lake Point Clinic is a privately owned and operated wellness clinic located in Ontario, Canada. The clinic is owned and operated by a Registered Nurse holding a Master of Nursing (MN) degree and certification in acupuncture from McMaster University. All clinical services are delivered within the practitioner’s regulated scope of practice under the oversight of a licensed Medical Director (MD) as required by Ontario law.

Please read these Terms of Service carefully before accessing or using the Lake Point Clinic website or booking any of our wellness services. By accessing our website or scheduling an appointment, you confirm that you have read, understood, and agree to be bound by these terms.

1. Scope of Practice & Practitioner Credentials

Lake Point Clinic is owned and operated by a Registered Nurse (RN) holding:

A Master of Nursing (MN) degree;
Certification in acupuncture from McMaster University; and
Active registration in good standing with the College of Nurses of Ontario (CNO).

IV Infusion Therapy

Intravenous (IV) wellness infusion therapy is performed by the RN practitioner within the authorized scope of nursing practice as defined under the Nursing Act, 1991 (Ontario) and CNO professional practice standards. All IV therapy protocols are reviewed, authorized, and overseen by Lake Point Clinic’s MD Medical Director in compliance with the Regulated Health Professions Act, 1991 (RHPA) and applicable Ontario regulations.

Acupuncture Services

Acupuncture is provided by the RN practitioner pursuant to her McMaster University certification and in accordance with the standards of practice governing acupuncture in Ontario. Acupuncture services are delivered safely within the practitioner’s documented competencies and relevant college standards.

Medical Director Oversight

In accordance with Ontario regulatory requirements, Lake Point Clinic operates under the medical oversight of a licensed Medical Doctor (MD) serving as Medical Director. The Medical Director reviews and authorizes clinical protocols and provides regulatory oversight as required. The involvement of the Medical Director does not establish a physician–patient relationship between the Medical Director and any client of Lake Point Clinic.

Clients are encouraged to consult with their own primary care provider before beginning any new wellness program, particularly if they have pre-existing medical conditions or are taking prescription medications.

2. Appointment Terms

Lake Point Clinic endeavors to provide you with an unhurried, attentive clinical experience. The following session durations are provided as general guidelines:

Initial Appointments: Approximately 60 minutes, including health history review, clinical assessment, and service delivery.
Follow-Up Appointments: Approximately 30 to 90 minutes, depending on the service(s) selected and your individual clinical needs.

Please note that on rare occasions a session may run longer than anticipated due to an unforeseen clinical circumstance or complication requiring additional attention. Lake Point Clinic appreciates your understanding and patience in these instances, as client safety and quality of care are always our first priority.

Clients are asked to arrive on time for their scheduled appointments. Late arrivals may result in a shortened session or rescheduling at the discretion of the practitioner.

3. General Use & Intellectual Property

By using the Lake Point Clinic website, you agree to access it solely for lawful purposes and in a manner that does not infringe the rights of others. You must not:

Use the website in any way that violates applicable local, provincial, or federal laws or regulations.
Attempt to gain unauthorized access to any portion of the website, its servers, or any connected systems.
Transmit unsolicited or unauthorized advertising material, spam, or any other form of content.
Reproduce, distribute, modify, or commercially exploit any content without prior written consent.

All content on this website — including but not limited to text, graphics, logos, images, and service descriptions — is the exclusive intellectual property of Lake Point Clinic and is protected under applicable Canadian copyright and trademark law. Unauthorized use is strictly prohibited.

4. Payment & Insurance Terms

OHIP Coverage

Lake Point Clinic provides private wellness and integrative health services. None of our services are covered by the Ontario Health Insurance Plan (OHIP). Clients are solely responsible for confirming coverage with their private insurance provider prior to receiving services. Lake Point Clinic does not submit insurance claims on behalf of clients.

Payment Policy

Full payment is due at the time of service completion. We accept major credit cards, debit, and other payment methods as posted at the clinic. Failure to provide payment may result in the suspension of future bookings.

5. Booking, Cancellation & Refund Terms

Booking Confirmation

A deposit of $50.00 CAD is required to confirm all wellness infusion appointments. This deposit secures your chosen time slot and ensures availability.

Deposit

This deposit will be applied toward the total cost of your service.

Refund Policy

Clients who wish to cancel or reschedule must do so no less than 24 hours prior to their scheduled appointment. Cancellations made more than 24 hours in advance of the scheduled appointment will receive a full refund. Cancellations within the 24-hour window and missed appointments (no-shows) will result in automatic forfeiture of the deposit. No exceptions will be made unless determined at the sole discretion of Lake Point Clinic management.

6. Legal & Liability Disclaimers

Medical Disclaimer

Content on the Lake Point Clinic website is for general wellness information only. It does not constitute professional medical advice, diagnosis, or treatment. Always consult a qualified physician or licensed healthcare provider regarding your individual health conditions. Do not disregard or delay seeking professional medical advice based on anything you have read on this website.

Service Liability

Lake Point Clinic, its owner-operator, Medical Director, staff, and affiliates take every reasonable precaution to deliver services safely and in accordance with applicable professional standards. However, clients acknowledge that all health and wellness treatments — including IV infusion therapy and acupuncture — carry inherent risks. Lake Point Clinic shall not be liable for adverse reactions, side effects, complications, or other outcomes arising from services received. By booking and receiving services, clients confirm they have been informed of material risks and voluntarily accept full personal responsibility for their wellness decisions.

Limitation of Liability

Lake Point Clinic provides its website and all content on an “as is” basis without warranty of any kind. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Errors, omissions, or inaccuracies in website content.
Website downtime or temporary unavailability.
Unauthorized access to or alteration of data transmitted through the website.
Any other matter relating to your use of or inability to use the website.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising from or related to these terms or the use of Lake Point Clinic services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

8. Changes to These Terms

Lake Point Clinic reserves the right to update or modify these Terms of Service at any time without prior notice. Changes are effective immediately upon posting to the website. Continued use of our website or services following any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about these Terms of Service or your rights as a client, please contact Lake Point Clinic directly. We are happy to assist you.